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Open role · Design

Product Designer

ShareWillow is the AI-native performance and operating system for the 4 million people who run the trades. We help technicians make more money, get paid instantly, and finish jobs faster with fewer callbacks. We help companies create incentives for their technicians that reward performance instead of hours worked. Our customers see an average 20% increase in profit within the first year through increased average ticket, billable efficiency, and less callbacks.

We are seeking an AI-native product designer to champion, design, and lead the product design of ShareWillow. You'll work closely with our CEO, Head of Product, and engineering team to bring the vision of ShareWillow to life and beyond.

You will lead an end-to-end design process: design strategy, interaction and visual design, prototyping, testing, launch, evaluation, and iteration. Drive research to uncover customer problems, needs, and mental models, and facilitate workshops and brainstorm sessions with teams. Make software design decisions with data and insights, and collaborate closely with engineers and Claude to deliver a world-class web and mobile product.

Must be okay with getting pinged on Slack in the evenings and weekends. We are not constrained by a typical 9-to-5 schedule. We want to win.

Who you are

You love AI tools but hate AI slop.

  • 5+ years of work experience as a product designer or in a related field
  • 5+ years of experience in visual design, interaction design, prototyping, and cross-functional collaboration
  • 5+ years of experience in research, workshop facilitation, agile methodologies, and qualitative and quantitative data analysis
  • Strong understanding of technical concepts including systems design, data architecture, and the like
  • You've designed world-class SaaS products from scratch that have been used by thousands of people
  • You have a strong understanding of SMBs and the trades (HVAC, plumbing, construction)
  • Experience driving growth of product from launch phase to scaled adoption
  • Strong product discovery and research skills
  • Ability to set a strategy and translate it to a roadmap with end-to-end execution
  • Proven track record of building products customers love and taking them from launch to scale

What you’ll do

Design the product, end to end.

  • Partner with the CEO, Head of Product, and Engineering to ship solutions that delight customers
  • Understand customer pain points, come up with solutions, and then prototype, iterate, and launch extremely fast
  • Use data and experiments to make decisions that improve the customer experience and business metrics
  • Make our customers happy: both small business owners and technicians
  • Bring your solutions to market through ownership of the full product lifecycle: problem identification, solution design, spec, implementation, and validation
  • Track and monitor product usage and continuously optimize the product experience

You might not be a fit if…

An honest filter. We’d rather you know now.

  • You want a mature product organization and other designers to partner with internally
  • You only want to work on internal tools
  • You dislike AI tools like Claude
  • You only like to work in Figma and the Adobe suite
  • You are looking for a low-intensity product design role
  • You want a strong work-life balance and to be offline after 5pm and on weekends

Why join

Get in early. Win big.

This is a chance to be one of the first design hires at an early-stage company with proven product-market fit. You'll work directly with the founder and senior team members, talk to customers constantly, build products that are helping technicians get paid more, and shape the product culture. You'll work on a small, talented team building a $10 billion company.

Unusually high upside: $160K–$185K base, meaningful early-stage equity, 100% medical and dental benefits, and a 401k with employer match.

We're proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status.